Partner Program Terms

1.1What the program is

The TwinTalk Partner Program (the “Program”) pays creators (each a “Partner”, “you”) a commission for recommending TwinTalk, the live, translated video conversation service operated by Abyssinia Homes LLC (“we”, “us”). A “Customer” is a person who opens a TwinTalk account through your link or with your code, as set out in Section 7, and then pays for a plan, for TwinTalk Business, for a Meeting Pass or for extra meeting-hours.

1.2Accepting these terms

You accept these terms by ticking the box on the partner application in the TwinTalk app. We record the version you accepted and when. These terms sit beside the Terms and Conditions, which continue to govern your use of TwinTalk as a user, and the Privacy Policy, which describes how we handle your personal information as a Partner.

1.3Our relationship

You take part as an independent contractor. Nothing in these terms makes you our employee, agent or representative, and you may not make promises or statements on our behalf beyond the ones Section 8 allows.

2.1Applying

You apply in the TwinTalk app with a confirmed email address, at least one channel where you publish, and the country you live in. An application is either approved automatically or read by a person first — always while we review every application ourselves, and otherwise when, for example, a channel link cannot be opened or payouts cannot reach your country. We email you the decision. We may decline an application, and one person may hold one Partner account.

2.2Your code

• You choose your code: 3 to 20 characters, letters A–Z, numbers, “_” and “-”. Capitals don’t matter, and codes that differ only by “_” or “-” are the same code.
• Words that could be taken for TwinTalk itself, words we need for our own pages, and offensive words are not available.
• You may change your code once, within 14 days of approval. Your old code keeps working as an alias of the new one.
• We may change a code that breaks Section 10, and will tell you when we do.

2.3Keeping your details right

Keep your name, channels and country accurate. Payout and tax details are collected by our payouts provider before your first payout (Section 6); we do not store bank details ourselves.

3.1The rate

For each Customer, you earn a share of what they pay for a plan, and of what they pay for TwinTalk Business, for their first 12 paid months of each. A plan and Business are counted separately, each from its own month 1 (a “Customer month”):

A Meeting Pass or a block of extra meeting-hours earns once, at the rate of the month in which it is bought, counted from the Customer’s first payment for anything: 30% in their first 3 months, 15% in months 4–12, nothing after.

A Campus Exchange Semester Pass earns once, 15% of the price paid, if bought within the Customer’s first 12 months (from version 1.4; for a partner who accepted an earlier version, for passes paid from 2026-11-27). Seats a department buys never earn.

3.2What a month or a purchase is worth

• Monthly plans and TwinTalk Business: the price the Customer paid for that month, excluding tax and after any discount.
• Yearly plans and TwinTalk Business, yearly: the yearly price, excluding tax and after any discount, divided by 12, for each month of service. A yearly Customer pays once, but you are paid monthly on the per-month amount, never a percentage of the whole year at once.
• A Meeting Pass or extra meeting-hours: the price paid, excluding tax and after any discount.
• Prices in Korean won include Korean value added tax; commission is calculated on the price without it.
• Commission is always calculated on what the Customer actually paid, in the currency they paid in.

3.3What that comes to

At today’s list prices, each Customer earns you the following. Each month is rounded on its own, because each is paid on its own.

4.1Activation

A commission is activated — becomes yours to be paid — on the last day of the calendar month in which both 30 days have passed since the payment for its Customer month and that Customer month has started, as long as:

1. the payment for that Customer month has been received and has not been refunded or charged back; and
2. the Customer month is within the first 12 of that plan or of TwinTalk Business, or the Meeting Pass or extra hours were bought within the Customer’s first 12 months.

Activated commissions appear on your statement on the 1st of the next month and are paid by the 15th.

Days and months in these terms are counted in Coordinated Universal Time (UTC): a Customer month that starts at 23:30 UTC on the 31st belongs to that month, wherever you or the Customer are.

4.2An example

A yearly Customer works the same way: their single payment is split into 12 Customer months, and each activates at the end of the calendar month in which it starts — the first two only once 30 days have passed since the payment.

5.1Plans and purchases

TwinTalk does not refund subscriptions or purchases. Every month a Customer paid for earns your commission, and commissions stop when the payments stop. For example, a Customer on Standard monthly who cancels after two months earns you 2 × $12.

5.2Refunds the law or Link makes

A Customer may still get money back where the law requires it (for example, within 14 days in the EU and UK, or 7 days in Korea for something not yet used) or where Link, the seller of record, refunds under its own policy. Commissions therefore activate only after 14 days. A refunded payment earns no commission, and none of its Customer months that have not been activated will activate. If one already was, it is treated as a chargeback.

5.3Plan changes, returning Customers and free conversations

• When a Customer changes plan, the commission follows the plan and billing they pay for in that Customer month. The month count does not restart.
• TwinTalk Business is counted separately from a plan: a Customer who has both earns you on each, each from its own month 1.
• A Customer who cancels and comes back continues the count from where it stopped, up to 12 paid months in all, if they return within 18 months of their first payment.
• Free conversations never earn commission, because nothing is paid.

5.4Chargebacks and fraud

If a payment that earned a commission is charged back or found to be fraudulent, that commission is deducted from your next payouts. A negative balance is carried forward against future commissions; we do not invoice you for it.

6.1Statements and payouts

6.2Setting up your payouts

You set up your payouts with Rekomi from your partner dashboard, with the email address of your TwinTalk account. Rekomi’s own terms apply to that account. If your setup is not finished by the 14th, that month’s payout rolls over to the next month; nothing is lost.

6.3Payouts we check first

We may hold a payout to check it before it is sent — for example your first payout, or one that is much larger than usual. A payout held for a check is sent once it has been checked, and at the latest with the next month’s payout.

6.4Tax

Rekomi (Uplup Inc.) pays you as payer of record. Before your first payout it collects your tax form — a W-9 in the US (through Stripe), a W-8BEN elsewhere — and it issues any US tax form for your earnings (such as a 1099-NEC) in its own name. TwinTalk never receives your tax form or your bank details. You are responsible for tax on your earnings where you live.

6.5Your data

How we handle your information as a Partner — what Rekomi, Stripe and PayPal receive to pay you, and how long we keep payout records — is described in our Privacy Policy.

7.1Your link

A visitor who opens your link and creates a TwinTalk account within 60 days is your Customer. The TwinTalk website does not store your code: it carries it in the address to the app, and the app remembers it on that device for 60 days. If a visitor opens links from several Partners, the last link opened before sign-up wins.

7.2Your code

A person who types your code when they sign up is your Customer, whatever link they arrived through. A typed code wins over any link. Codes are entered at sign-up only; the box at checkout is for promotion codes.

7.3New accounts only

Only a new TwinTalk account can be referred: one created in the last two weeks that has not used a free conversation, has no plan, and has not already been referred.

7.4No self-referrals

Your own account, and accounts of people in your household, do not earn commission. We may treat an account as yours where it shares your email, payment card or device.

7.5Our records

Attribution is decided by our records. You see your Customers anonymised — plan, month and status, never a name, an email address or anything that identifies them.

8.1The offer

Anyone who signs up through your link or with your code gets one extra free conversation: 2 free conversations of up to 30 minutes each instead of the usual one.

8.2Describing TwinTalk accurately

• Do say: “Your first two sessions are free, up to 30 minutes each.”
• Do say: “Every conversation is up to 45 minutes, with live translation both ways.”
• Don’t say TwinTalk is “free” without saying that the free part is two sessions.
• Don’t promise refunds: purchases are not refundable (Section 5.1).
• Don’t promise fluency by a date, or results TwinTalk does not state.

9.1Say it is a paid partnership

Every post, video or story that includes your link or code must say clearly, at the start, that it is a paid partnership:

• United States: under the FTC’s rules, “#ad”, “Paid partnership with TwinTalk”, or the platform’s own paid-partnership label.
• Korea: under the Fair Trade Commission’s endorsement guidelines (추천·보증 심사지침), “유료광고” at the start of the title or post, or in the first lines of the caption — not hidden among hashtags or behind “more”.

Content without the disclosure does not earn commission.

10.1Prohibited promotion

• Bidding on “TwinTalk” or any misspelling of it in search ads, or using it in ad copy or display URLs.
• Coupon and deal-aggregator sites, cashback sites, or incentivised sign-ups beyond the offer in Section 8.
• Spam: unsolicited email, direct messages, comments, or messages in groups you don’t run.
• Fake or paid reviews, or pretending to be an ordinary user.
• Using TwinTalk’s name or logo as your account name or domain, or implying you are TwinTalk.
• Content that is hateful or sexual, or that targets minors.

10.2What happens if they are broken

Breaking these rules can lead to removal from the Program and the loss of commissions that have not been activated. Activated commissions from genuine referrals are still paid.

11.1A pilot fee

If you have 100,000 or more followers, we can agree a flat fee for one or two pilot posts on top of the standard commission. Write to us with your channel and audience details.

12.1Changes to these terms

We may change these terms with 30 days’ notice by email. A change never reduces commissions already activated, and Customers you have already referred keep the terms that applied when they signed up.

12.2Ending the partnership

Either of us may end the partnership with 30 days’ notice. Commissions activated before the end date are paid on the normal schedule; Customer months that start after it don’t earn commission. If the partnership ends because of fraud or a breach of Section 10, commissions that have not been paid may be withheld.

12.3Language

These terms are published in English and Korean. If the two differ, the English text governs.

13.1Where to find us

Partner dashboard

app.twintalk.app/partners

Partner contact

contact@twintalk.app

Figures in these terms use our list prices on the date above. If prices change, commissions are always calculated on what the Customer actually paid in each Customer month.